Frequently Asked Questions
What if I don't like any of the concepts? Is there a money back guarantee?
Ans: No ! We dont provide money back gurantee or refund. We have never had a refund / Money back request and we are confident that you will not be disappointed with our work.
Will I get any revisions or different variations while working with designers?
Ans:: Yes ! during the project, you can provide feedback to the designers and ask them to submit revisions or different variations of any submitted logo. Once you have selected a final design and approved the logo files, the project will be completed and you will receive final source files from designer.
Which kinds of file formats will I receive?
Ans: Our designers will send you various kinds of formats for your logo files. specially .AI, EPS vector file is the industry standard which you can open in programs like adobe illustrator or Corel Draw. You will also receive other formats of your logo file such as JPG, PNG, PDF etc..
Can i get logo ownership?
Ans: Yes ! once you choose final design for your logo and approved the final source files, you will receive a legal ownership transfer from us. All the non-selected designs will remain copyrighted by us.
Can I buy multiple designs from one project?
Ans: Yes ! You can buy multiple designs from your one project at a discounted rate. Please contact our sales team via live chat or contact us for more information.
Can I upload any images or reference files?
Ans: Yes, you can upload any number of reference images or files in your while placing project.
When do I need to pay for the start project?
Ans: You need to make 100% advance payments for all design projects.
What payment methods do you accept?
Ans: We support all major debit and credit cards (Visa, Mastercard, AMEX, Maestro and Discover), Paypal, all major wallets, UPI's & Net Banking.
Do you have any discounts for non-profits or educational institutions?
Ans: Yes! Please contact our sales team or contact us for more information.